MMI Live from SXSW Interactive
I’m in Austin for the SXSW Interactive Festival and I’ll be blogging here live when I finish an interesting panel. Don’t know what SXSW is? Don’t worry. I’m pretty new to the festival too. Last year...
View ArticleSXSW: Customer Service in a 140 Character World
Gone are the days of traditional customer support. In a world of Twitter, Facebook, and customer complaint sites like GetSatisfaction, customers are now jumping online to vent and publicize their...
View ArticleRock the Vote!
Marketers and Geeks unite! Every March, geeks around the world converge upon Austin, Texas for the annual SXSW Interactive Festival. It is a celebration of innovation, technology and new ideas. This...
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